Privacy Policy

Through this Privacy Policy, we hereby inform you about the collection, processing and use of your personal data through the CASA SEAT website (hereinafter, the “Website”).

Who is responsible for processing your personal data?

The data controller for your personal data is SEAT, S. A. (hereinafter, CASA SEAT), with Company Tax ID number (CIF) A-28049161, Autovía A-2, Km. 585, Martorell (Barcelona). You can contact its data protection officer at the following email address: dataprotection@seat.es.

What is the purpose of processing your data and what is the legal basis for it?

At CASA SEAT, we process the personal data you provide us for the following purposes:

Purpose	Legal Basis	Description
Vehicle test drive	Legitimate interest	CASA SEAT will process your data to contact you and manage your request for a vehicle test drive. This processing is based on legitimate interest, as it’s necessary to respond to your request to organise a vehicle test drive. Additionally, CASA SEAT may use your data to manage any fines resulting from the use of the vehicle, as well as its insurance coverage.
Advertising and commercial outreach	Consent	CASA SEAT will process your personal contact details to send you commercial communications about products and services, future event scheduling and CASA SEAT-related content, provided you’ve agreed to receive them via the “Don’t miss our news!” or “Sign up for our Newsletter” form on the CASA SEAT website. This processing is consent-based, and you can withdraw it any time by contacting us at the following email address: privacidad@seat.es.
Contact form	Legitimate interest	CASA SEAT will process your data to handle and respond to specific enquiries received through the “Do you have any questions?” contact form in the “CONTACT” section. Moreover, CASA SEAT will use your data to reach out to you via telephone or electronic means, including text message. The legal basis for processing your data is CASA SEAT’s legitimate interest in addressing your enquiry and/or responding to your information request.
Event management	Consent	CASA SEAT will process your data to manage your attendance at the events of your choice, as well as any related matters, through the event entry reservation form. Please be aware that you can withdraw your consent at any time by contacting us at: casa.seat@seat.es.
Restaurant reservation	Legitimate interest	CASA SEAT will process your data to handle your restaurant reservation and any associated communications regarding your request. This processing is based on legitimate interest, as it is necessary to address your request.
Coworking reservation	Legitimate interest	CASA SEAT will process your data to manage your coworking space reservation and any associated communications regarding your request. This processing is based on legitimate interest, as it is necessary to address your request.
Satisfaction surveys	Consent	CASA SEAT conducts various satisfaction surveys to understand its customers’ opinions. For this purpose, we may contact you through various means, such as email, post or telephone. Participating and responding to these surveys is always voluntary. For surveys regarding restaurant experience and event participation, CASA SEAT will conduct surveys using your identifying contact details (such as name, email) in a non-anonymous manner, based on the consent you have previously provided, in order to provide quality service to our customers.

Additionally, please note that we will not make automated decisions without human intervention.

What data do we process?

For these purposes, we require the following information:

- Your identifying details: Name and surname, ID card number, date of birth.
- Your contact details: Phone number, email address, postal address.
- Your web browsing data.
- Data derived from commercial information: Information that you provide us regarding your preferences (for example, your interests, car model preferences, etc.).

Who will personal data be shared with?

CASA SEAT may share your personal data with entities to which it is legally or contractually obligated to disclose them.

Additionally, only those third parties to whom CASA SEAT has delegated service provision and with whom it has signed a data processing agreement according to Article 28 of the GDPR will have access to your personal data. These third parties may access the personal data and will act on behalf of and for the account of CASA SEAT, following our instructions, and under no circumstances will they access the data for their own purposes.

How long will personal data be kept?

We will retain your data for as long as necessary to process your request or until you withdraw your consent. Subsequently, they will be held in a blocked state for the duration required to fulfil legal obligations.

What rights do you have as a data subject?

As the data subject, you can exercise the following data protection rights with us:

- Access: You may obtain confirmation as to whether or not we are processing your personal data and review your personal data contained in our entity’s records.

- Rectification: You may modify your personal data when they are inaccurate and complete data that are incomplete.

- Erasure: You may request the erasure of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.

- Objection: You can request that we refrain from processing your personal data. In such instances, we will cease processing the data, unless there are legitimate overriding reasons or the need to exercise or defend against potential claims.

- Restriction of processing: You can request restrictions on the processing of your data in the following circumstances:
· While verifying a challenge to the accuracy of your data.
· When the processing is unlawful, and you oppose the erasure of your data, requesting instead a limitation on their use.
· When we no longer need to process your data, but you require them for the exercise or defence against any claims.
· When you have opposed to the processing of your data in the name of public interest or legitimate interest, while verifying whether the legitimate motives for processing prevail over yours.

- Portability: You may receive, in electronic format, the personal data you provided to us, and the data obtained through your contractual relationship with SEAT, and have them transferred to another organisation.

- If you have provided consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent prior to withdrawal.

You can exercise these rights by submitting a written request to the data controller’s address or by emailing privacidad@seat.es, specifying the right you wish to exercise. There is no cost for exercising these rights.

Additionally, you can contact the Data Protection Officer of CASA SEAT by emailing dataprotection@seat.es.

If you believe we have not processed your personal data in line with applicable law, you may lodge a claim with the competent supervisory authority on the website www.aepd.es.